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MONTANA CUSTOM HAY (MCH)
is committed to
maintaining your
confidence and trust,
and accordingly
maintains the following
privacy policy to
protect personal
information you provide
online.
MCH's Commitment to
Online Security
Physical, electronic and
managerial procedures
have been employed to
safeguard the security
and integrity of
personal information.
Billing information is
encrypted whenever
transmitted or received
online. Personal
information is
accessible only by staff
designated to handle
online complaints or
requests. All agents and
contractors with access
to personal information
obtained on the MONTANA
CUSTOM HAY web site are
also bound to adhere to
this policy.
Personal Information
that We May Collect
Online
MCH collects the
following types of
personal information:
names, postal and e-mail
addresses, phone and
facsimile numbers,
billing information, and
complaint information.
The MCH may also collect
business information
from sole
proprietorships that
apply for membership or
program participation,
some of which might
constitute personal
information, as well as
personal information
from individuals acting
solely in their business
capacity.
The MCH does not collect
or maintain information
from those actually
known to be under the
age of 13, and no part
of our site is
structured to attract
anyone under the age of
13.
How MCH May Use Personal
Information Collected
Online
The MCH will not use
your personal
information other than
for the purpose for
which it was submitted
without your consent. We
use personal information
to reply to inquiries,
handle complaints,
provide operational
notices, and in program
recordkeeping. We also
process business related
to program
participation. At
certain points where
personal information is
collected on our site,
there may be a box where
you may indicate you
would like to be on a
list to receive
information about other
MCH programs and
services. At any time
you can add or remove
your name from our
mailing list by
contacting us at
montanac@montanacustomhay.com
How Your Information May
Be Shared
In order to process
complaints against us,
MCH will transfer
complaints received
online to the company
department complained
about. It is also
possible that a
complaint, request or
inquiry will be more
appropriately handled by
another department, in
which case the request
or inquiry will be
transferred to the
proper department. By
completing a complaint
form or sending us a
request or inquiry, you
are allowing us to
forward your information
to the proper
department, if
necessary. Without
submission of the
requested information,
MCH will not be able to
share your information
and process your
complaint. The MCH never
sells or rents personal
information.
We will also release
personal information to
appropriate governmental
authorities under the
following circumstances:
-
Where release is
required by law (for
example, a subpoena)
or regulation, or is
requested by a
government agency
conducting
investigations or
proceedings;
-
Where our records
indicate a company
may be engaged in
fraudulent activity
or other deceptive
practices that a
governmental agency
should be made aware
of;
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Where your
communication
suggests possible
harm to others.
Help Us Keep Your
Personal Information
Accurate
If your personal
information changes or
you would like to review
the personal information
we may have on file,
please email us with the
new information or your
review request at
montac@montanacustomhay.com.
Let us also know the
department or program
that led to your
submission of personal
information so we may
efficiently locate your
information.
Computer Tracking and
Cookies
Our web site is not set
up to track, collect or
distribute personal
information not entered
by its visitors. Our
site logs do generate
certain kinds of
non-identifying site
usage data, such as the
number of hits and
visits to our site. This
information is used for
internal purposes by
technical support staff
to provide better
services to the public
and may also be provided
to others, but again,
the statistics contain
no personal information
and cannot be used to
gather such information.
A cookie is a small
amount of data that is
sent to your browser
from a Web server and
stored on your
computer's hard drive.
MCH uses non-identifying
cookies to provide
easier site navigation
and access to forms. You
can still use the MCH
site if your browser is
set to reject cookies.
Our cookies do not
generate personal data,
do not read personal
data from your machine
and are never tied to
anything that could be
used to identify you.
Problems
If you have a complaint
about MCH's compliance
with this privacy
policy, you may contact
us at
montanac@montanacustomhay.com.
If we are unable to
resolve your complaint
to your satisfaction,
or you may elect
to file a complaint with
the Better Business
Bureau at
www.bbb.org.
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